Landlords & Tenants
A home is a shared responsibility.
Practical guidance for owners and tenants, with clear communication at every step.
For landlords
Your property, personally managed.
Managing a rental takes time, attention and ongoing communication. A property manager can help coordinate tenant enquiries, rent collection, inspections and maintenance, while keeping you involved in decisions about your property.
We start by understanding your property and what you need from its management. Here is what the conversation can look like.
Tell us about your property
Share the suburb, property type and your plans. We’ll discuss your rental appraisal enquiry and any details we need.
Talk through the management approach
We’ll explain the proposed services, communication and responsibilities, so you can consider whether they suit you.
Agree on the next steps
Once an arrangement is agreed, we can plan tenant enquiries, inspections and the ongoing care of your property.
Request a rental appraisal
For tenants
Make yourself at home.
Whether you’re enquiring about a rental or already living in a property we manage, we’re here to talk through what you need.
Applying for a rental
Contact us about the property you’re interested in. We’ll explain inspection arrangements, how to apply and the information required for that property.
Starting your tenancy
Read your tenancy agreement and entry condition report carefully. Ask questions about rent payments, responsibilities or anything you’re unsure of before moving in.
Requesting maintenance
Use the tenant enquiry form to describe the issue, your property and when it began. Include your contact details so we can discuss access and the next steps.
For urgent repairs, use the emergency repair contacts in your tenancy agreement and follow the Queensland tenancy requirements. This form is not an emergency service. If there is immediate danger, call 000.
Tenant enquiry
Existing customers only
Request maintenance.
If BMB manages your property, tell us what needs attention, when the problem started and how we can contact you to discuss access. We’ll check your details against our management records before arranging work.
For urgent repairs, follow the emergency repair instructions in your tenancy agreement. Do not wait for a website response. In immediate danger, call 000.